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Student Library Assistant Resources: Student Assistant Basics

This is a guide for Student Assistants working in the WCU Libraries

Important Contacts

IMC Help Desk x3395 
IMC E-mail -
IS&T Help Desk x3350
Circulation x2946
Interlibrary Loan x3454
Reference x2453
Library Administration x2747
Digital Media Center x4979

More Library Departments 

and Library Faculty/Staff 

In an emergency call Public Safety x3311



Welcome Student Assistants!  You are an important member of the West Chester University Libraries team and your work here is essential.  For some of you this may be a first job and for others just another in your work career.  But even if you've worked in a library before every workplace has its own customs and we hope that this guide will help you get to know your way around in the beginning and act as a quick reference once you get your footing.


Basic Expectations of the IMC:

  • Be on time – we’re counting on you
  • Be courteous – you represent the Library
  • Be a team player – help co-workers, complete assigned tasks
  • Be responsible – know and follow library policies & procedures
  • If you don't know, ask - don't be afraid to ask when unsure of an answer or what to do


A few important things to note:

Dress Code- Casual but still respectable.  No offensive sayings on clothing.  This is a labor intensive position with a good amount of walking, reaching, bending and lifting, so dress accordingly.

Weather Emergency- If classes are cancelled due to a weather emergency you are not required to come to work.  If you can/want to work you may come in and work your hours, just call 610-436-3395 to let us know.  Otherwise we will be under the assumption that you will not be in.

Calling Out- If you are unable to work your scheduled shift for the day due to illness/emergency you must call 610-436-3395 and speak with Amanda, Ainsley, or Bobby to let them know you won't be in.  Please give at least 1 hour notice so that coverage can be found for the shift. 

Entrance to the Library

FHG Library Entrance

West Chester University   ---    WCU Libraries  25 West Rosedale Avenue, West Chester, PA 19383  610-430-4400