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WCU University Libraries Continuity Plan

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FAQs

How do I return my books?

Materials can be returned when University Libraries reopen. You may also return materials now in the two drop boxes at the main entrance of Francis Harvey Green Library or the one just inside the entrance to the Swope Music Building, closest to High Street. These will be checked regularly. To avoid potential damage to equipment, please do not return these items in the drop boxes. There will be no penalties for overdue items. Materials are now due August 28th, 2020. If you have any further questions, email libcirc@wcupa.edu

A pre-paid return mailing label will be included with materials that are mailed to your home during the closure. If you are not returning to campus and have material that you borrowed before our physical spaces closed, please email us at illoan@wcupa.edu to receive a pre-paid return mailing label. 

How do I access reserve items?

Any Electronic Reserves materials will still be available through D2L. Your professor may add these into your classes in the coming weeks. 

Access to course material is being provided through the WCU bookstore and a partnership with VitalSource. To access your course materials, visit bookshelf.vitalsource.com and create an account. For more information, check the student FAQ.

Can I still use Interlibrary Loan or EZ-Borrow?

Interlibrary Loan can still be used for Article and Book Chapter requests, however it might take longer to process these requests. If you request a print item from Interlibrary Loan, these will be mailed to your permanent address with a UPS return-label. Delivery time for physical items is expected to be 3-5 days, however this is subject to change.

Requests through EZBorrow have been suspended for the time-being. We will update this page when the service resumes.

Can I still get books from the WCU Libraries?

You can request books and other physical items to be mailed to you through the library catalog. When you find an item you want to request, log in, choose the Request option, and select Home Delivery. Include your mailing address in the notes. Delivery time for physical items is expected to be 3-5 days, however this is subject to change. Please contact us if you need assistance.

Can I get a chapter or journal article from something the Libraries has in print?

Yes! We are able to scan book chapters and articles from print journals that we have locally available. Please place a request through Interlibrary Loan

How can I get help with my research? 

How do I access resources off-campus?

You can access almost all of our online resources from off-campus. If you're having difficulty, follow the instructions on our Distance Education page.

Tutorials

*The Libraries' Website tour contains information related to the University Libraries physical sites. Services that require a physical presence, such as printing are currently unavailable. For more information please see the Libraries' Contingency Plan*